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Customer service is non-existent. They don't reply to emails or phone calls. Points disappeared and we cannot get anyone on the phone EVER. I am actually on hold now. I am not sure why they dont have one anyone available for phone calls. The hold music is just awful...
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#1040206
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I earned a $20 "reward" and NEVER received it. There is NO customer service. Calls are NEVER answered and emails NEVER receive a reply. Very few restaurants are willing to participate in this SCAM because they don't want to anger potential customers. I earned a $20...
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1.0
I didn't like
  • Rewards program is a scam
#1035045
Reply to reviews
we have been members for many years and reached a $100 reward, only to discover that there are no restaurants in our area that participate in open table reward program. and others say "out of stock" so they are not going to take our $100 credit from open table. i...
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Anonymous
Fred

Typical of such programs. Thanks for the warning.

I didn't like
  • Rewards program is a scam
#1024884
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Opentable Dining Rewards Program Review

OpenTable
#945087
Can't activate rewards. Called multiple times. On hold. Leave a message but no call back. What's going on open table?
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Opentable Dining Rewards Program Review

OpenTable
#862931
Since open table decided to charge its restaurants to participate in reward certificates there are not many that you can go to when you get a reward. I have $129 in reward points and can't find a restaurant to go to that accepts then. Why did you change your way of redeeming the points
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OpenTable Online Restaurant Reservation Review

OpenTable
#812916
I ll pizzaiolo canceled our Easter reservation that we made 3 weeks ago and blamed open table for the excuse very dissappointed
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OpenTable Online Restaurant Reservation Review

OpenTable
#758272
Booked a table at Izzy's Fish and Oyster tonight , took an Uber there at a cost of $15, and it was closed!!! Why did Open Tabke accept the reservation. Now we are coming home and Uber charging 2x the regular fare home and no dinner!! Under my sons name.
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Why are you making this so complicated to use the points acquired? I have to read a phone book with all he rules, etc. either give us the coupon or not but don't put us through *** to get a few bucks off. I have $50 coming but haven't figured out how to redeem them. Is...
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Anonymous
Anonymous

Look at the silly, rambling nonsense you wrote. I don't think OpenTable monitors this site, but if they did, do you really think someone would take you seriously?!

#973425
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If you are a small Restaurant, in a small town, you do not stand a chance with Open Table because Open Table does not consider you to be worthy of even one phone call. Beware of its attempts to lure you into signing an agreement which locks you into a long period. ...
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1.0
#949091
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You double charged me on my credit card for a $100.00 gift card. Sylvia Paine 4716 NW 59th Ct. Kansas City, Mo. 816-746-0524. Visa credit card # 4408-0410-2998-6910 security number 361. Please review and credit my account for $100.00. Otherwise I shall call Visa and...
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Anonymous
Anonymous

Not so smart to put the credit card info with the security code out there for the world to see. Just saying!

Anonymous
Anonymous

Hey I think you should take down your credit card info. Just a thought.

I didn't like
  • Double charge on y credit card
#863505
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I complained to the company after the new program started about the lack of resturants on their new rewards program. There are none in my area. The standard answer is that the company is adding new ones all the time. So I checked and there are still none. This is a...
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weslie
weslie

same thing happened to me. outrageous. we are quite determined not to use open table again. they have totally misled loyal patrons. (we had a $100. certificate).

Anonymous
Joan

Have been getting the same tired excuses for where I live. Just booked several reservations for Hawaii through Open Table and can't use gift card certificates at any of them.

#817759
Reply to reviews
The rewards system with the Amazon card and Opentable Gift card sucks... They use to send dining cheque to be used on any opentable restaurant. For some reason other than they only know, they stop the dining cheque claiming issues that I believe was only made up by the...
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#799614
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I have no problem with Sfoglia, but they should make sure they tell OpenTable when they're closed. I dragged a downtowner uptown with promises of authentic Italian and a reservation (both not easy, UES and Sfoglia are tough for other hipper adresses) at 8:45 and...
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#762394
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Dear Open Table, Thanks for ruining my evening!! I made a reservation at La Sen Bistro for dinner this evening 12/9/15, which has been confirmed via email twice and then today 12/9/15 I get the email that the reservation has been cancelled...and WHY?!? because the...
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I didn't like
  • That open did not know restaurant hours
#748085
Reply to reviews