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I had 5000 points but had not used them because Open Table changed the rules so that one can only get a dining check for certain restaurants, restaurants I was not interested in. Then I recently signed in to make a reservation and my points were missing.

If the points were going to expire Open Table should have notified customers. Then I find out one can get an Amazon gift card. Why didn't Open Table tell their customers this, or warn them about expiring points? I have tried to get customer service to no avail.

What a scam!

What can be done about this? How are they still in business?

Reason of review: Poor customer service.

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