Latest review first
I was trying to change my email on my account and kept running into a message that said there was an error and to contact Customer Service. I received a response that was basically telling me what I was already trying to change my email. So I wrote back saying that it...Read more
Company wrote 0 private or public responses to the review from Oct 05.
Booked a brunch table through Open Table for Waters Edge in Westbrook Ct After we booked, got message there was no points for this booking, so why did we book through them? We drove two hours to the restaurant, ate there and when we got home, got an email that we...Read more
Company wrote 0 private or public responses to the review from Sep 16.
I agree with the other reviewers. I have 10,000 points and I tries to redeem them for an Amazon gift card. The help site is down so I could not contact them there. I had an email for their billing site so I emailed this site. I got replies from them on 3 occasions -...Read more
Company wrote 0 public responses to the review from Sep 11.
Opentable - Cannot login cannot collect rewards
They sent an email the other day that I thought was a scam. It said they had blocked my account for some irregular use. The address was a uk address so I thought scam and deleted it. Now it tells me my email doesn’t work and I should sign In With Facebook. I know everything is correct. I have a record. they also owe me a whack of points for years of collecting. $150 or so. Never could easily figure out how to claim.
Company wrote 0 private or public responses to the review from Aug 06.
I didn’t realize until yesterday that you have to opt in for points. Outrageous! Do you opt in for airline miles or points on your MasterCard? I called customer service and they gave me the 200 missed points and another 200 points for having to call, but it’s an...Read more
Company wrote 0 private or public responses to the review from Aug 05.
When I first started with open table for every dollar spent it was worth $1.00, now it is 1/2 of that, prior if you turned in your rewards they would send you a paper coupon and you can use it at any open table restaurant, now you have limits on the restaurants that...Read more
Company wrote 0 public responses to the review from Aug 02.
Opentable - No booking
We booked a table via Open Table at the Trout Oxfordshire on Saturday only to find out they have no booking, despite me having a confirmation booking number. It is the fault of Open Table not The Trout but it ruined our Saturday after 2 hour drive to get there and back with no table no meal. Get your systems linked or remove from your app.
Company wrote 0 private or public responses to the review from Aug 01.
Try getting OpenTable to redeem points! NOTHING available online. I keep getting a blank screen. WHAT A RIPOFF OPEN TABLE IS!!! I read complaints from many IRATE OpenTable customers that the OpenTable site has been down for over 200 days, EXCEPT for booking...Read more
Company wrote 0 private or public responses to the review from Jul 30.
So after year-long battle trying to cancel This service for a client of mine who has two running restaurants, and continually getting billed for reservations that we did not want to have to come through open table. They blocked that by somehow inserting them selves...Read more
Company wrote 0 public responses to the review from Jul 14.
Opentable - Can’t redeem rewards
Tried to redeem points for cash equivalent. App says I successfully redeemed. No certificate, points balance lowered. Must be mistake , Redeemed again, points lowered , no certificate. No response from company. I was using the app solely for the rewards. Never were any.
Company wrote 0 public responses to the review from Jul 10.
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